Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Menston | GPhC Registration No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Menston is a GPhC registered online pharmacy weight loss clinic serving Menston and surrounding areas in the UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Menston operates as a regulated online pharmacy clinic. We act as the data controller for any personal information you provide to us. Our services include online consultations, prescription weight loss treatments, and medication dispensing with next working day delivery once your prescription has been reviewed and approved by our pharmacist.

2. Data We Collect

To provide safe and effective pharmacy services, we collect the following categories of information:

Personal identifiers: Full name, date of birth, address, email address, and phone number
Health information: Medical history, current medications, weight, BMI, and other health data relevant to your treatment
Payment information: Billing details processed securely through our payment provider
Technical data: IP address, browser type, pages visited, and session duration collected when you use our website
Communication records: Records of any correspondence between you and our pharmacy team

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and security.

3. How We Use Your Data

We use your personal and health information for the following purposes:

To assess your suitability for weight loss treatments through our pharmacist-led consultation process
To dispense and arrange delivery of approved medications safely
To maintain accurate pharmacy records as required by GPhC regulations
To communicate with you regarding your orders, treatment, and any follow-up care
To process payments and manage your account
To comply with our legal and regulatory obligations as a registered pharmacy

Our lawful bases for processing include the performance of a contract, compliance with legal obligations, and the provision of healthcare services. Processing of health data is carried out under the special category condition relating to healthcare provision.

4. Cookies

Our website uses cookies to improve your browsing experience and ensure the site functions correctly. Cookies are small text files stored on your device.

We use essential cookies necessary for the website to operate, as well as analytical cookies that help us understand how visitors use our site so we can make improvements. We do not use cookies for advertising or profiling purposes.

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Third-Party Sharing

We do not sell or rent your personal data to any third party. We may share your information only in the following limited circumstances:

Prescribers and clinical partners: Where required to facilitate your treatment safely
Delivery providers: To arrange the dispatch of your medication, typically within one working day of pharmacist approval
Payment processors: To securely handle your transactions
Regulatory bodies: Such as the GPhC or NHS, where we are legally required to disclose information

All third parties we work with are contractually required to handle your data securely and in compliance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of eight years in line with NHS and GPhC guidelines, or longer where required by law. Payment data is retained only for as long as necessary for financial and legal compliance purposes.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. All data is stored securely, and access is restricted to authorised personnel only.

8. Contact Us

If you have any questions about this privacy policy, wish to access your data, request a correction or deletion, or raise a data-related concern, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Phone: (+44) 116 4646009

Email: info@pharmacyweightloss.co.uk

If you are dissatisfied with how we handle your data, you have the right to raise a complaint with the appropriate regulatory authority.